Terms & Conditions

1. What's in these terms?

These terms tell you the rules for using the Royal Mail Collective Pension Plan website, which can be found at: www.rmcollectiveplan.com (our site).

2. Who we are and how to contact us

RMCPP Trustees Limited own our site and in these terms the Trustee, we, us and our refer to RMCPP Trustees Limited.

We are the Trustee of the Royal Mail Collective Pension Plan (the Collective Plan). Our registered company number is 14051357 and our registered office address is at: 185 Farringdon Road, London, EC1A 1AA.

We are regulated by The Pensions Regulator.

You can contact us at the address above or by email at rmcppsecretariat@royalmail.com

3. Site information

The content on our site is provided for general information only. It is intended to give you basic information about the Collective Plan. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.

Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date.

More information about the Collective Plan is also available in the Collective Plan’s Scheme Design Statement. Alongside the information contained in the Scheme Design Statement, there is a legal document called the ‘Trust Deed & Rules’, which governs the Collective Plan, gives members of the Collective Plan their rights and sets out how the Collective Plan operates. The terms of the Trust Deed & Rules can be changed from time to time. You can find the latest agreed form of the Trust Deed & Rules on this website. 

To be clear, where there is a conflict between the terms of the Trust Deed & Rules and any information provided to you by our site, then it is the terms of the Trust Deed & Rules that shall apply.

4. There are other terms that may apply to your use of our site

These terms of use refer to the following additional terms, which also apply to your use of our site:

• Our Privacy Notice sets out the terms that apply where we collect your personal data when you use our site.

• Our Cookie Policy, which sets out information about the cookies on our site.

5. We may suspend or withdraw our site

Our site is an information only website and is made available free of charge. We do not guarantee that our site, or any content on it, will always be available or be uninterrupted.

We may suspend or withdraw or restrict the availability of all or any part of our site at any time.

6. You are responsible for use through your internet connection

You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

7. How you may use material on our site

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it (including any documents that may be downloaded through it).

Those works are protected by copyright and other laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our site for your own personal use.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.

You must not use any part of the content on our site (including any documents that may be downloaded through it) for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy, download, share or repost any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Our site contains a number of trademarks of the Collective Plan and the Royal Mail group. You are not permitted to use them without our approval.  

8. Links from our website

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. These links should not be interpreted as approval by us of those linked websites or information you may obtain from them.

We do not monitor or review the content of these other parties' sites or resources and we do not have any control over their contents. Opinions expressed or material appearing on such websites are not necessarily shared or endorsed by us. We are not the publisher of such opinions or material and are not responsible for them.

9. Rules about linking to our site

You may not create a link to any page of this website without our prior written consent.

To request our consent please contact us at rmcppsecretariat@royalmail.com.

If we do not consent and you create a link to a page of this site, you do so at your own risk and the exclusions and limitations set out in these terms and conditions will apply to your use of this site by linking to it.

We do not monitor or review the content of other parties’ websites that are linked from this website. Opinions expressed or material appearing on such websites are not necessarily shared or endorsed by us. We are not the publisher of such opinions or materials.

10. No text or data mining, or web scraping

You shall not conduct, facilitate, authorise or permit any text or data mining or web scraping in relation to our site or any services provided via, or in relation to, our site. This includes using (or permitting, authorising or attempting the use of):

• Any "robot", "bot", "spider", "scraper" or other automated device, program, tool, algorithm, code, process or methodology to access, obtain, copy, monitor or republish any portion of the site or any data, content, information or services accessed via the same.

• Any automated analytical technique aimed at analysing text and data in digital form to generate information which includes but is not limited to patterns, trends and correlations.

The provisions in this clause should be treated as an express reservation of our rights in this regard, including for the purposes of Article 4(3) of Digital Copyright Directive ((EU) 2019/790).

This clause shall not apply insofar as (but only to the extent that) we are unable to exclude or limit text or data mining or web scraping activity by contract under the laws which are applicable to us.

11. No business use and no responsibility for business losses

We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.

Our site is intended for provide use by consumer users only. It is not intended to be used by businesses and you agree not to use our site for any commercial or business purposes. We exclude all liability to you for any business losses whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

• use of, or inability to use, our site; or

• use of or reliance on any content displayed on our site.

12. We are not responsible for viruses and you must not introduce them

We do not guarantee that our site will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform to access our site. You should use your own virus protection software.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We may report any such breach to the relevant law enforcement authorities and we may co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

13. Which country's laws apply to any disputes?

If you are a consumer, please note that these terms of use, their subject matter and the formation of any contract, are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland and we may only bring proceedings against you in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland and we may only bring proceedings against you in Scotland.

If you are a business, these terms of use, their subject matter and the formation of any contract (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.

14.  General

If any of these terms or conditions is deemed invalid or unenforceable for any reason (including, but not limited to, the exclusions and limitations set out above) then the invalid or unenforceable provision will be severed from these terms and conditions and the remaining provisions will continue to apply.